Overview
This page explains how information may be collected, used, stored, shared, and protected while using the VGOLD app.
Information We Collect
The app may collect user information such as name, mobile number, email address, profile details, login information, wishlist details, product enquiry details, gold booking details, installment plan details, payment history, passbook details, order details, redemption reports, notification preferences, and support communication details.
The app may also collect technical information such as device information, app version, crash logs, and usage data to improve app performance and provide better service.
How We Use Information
We use user information to provide app services such as customer registration, login, jewellery catalog browsing, wishlist management, gold booking, installment plan management, payment history, passbook access, order tracking, redemption reports, notifications, customer support, and account deletion processing.
Information may also be used to improve app functionality, maintain records, prevent misuse, resolve disputes, and comply with legal, accounting, or business requirements.
Payments, Gold Booking, and Installment Plans
The app may allow users to view or manage gold booking, installment plans, payments, passbook records, and related jewellery services. All payments, bookings, installment plans, and jewellery services are subject to the jeweller’s applicable terms and conditions.
Transaction, payment, booking, audit, and accounting records may be retained where required for legal, accounting, tax, fraud-prevention, or dispute-resolution purposes.
Camera, QR, and Barcode Usage
If the app uses camera permission, it may be used for QR code scanning, barcode scanning, payment verification, product-related actions, or other app-supported scanning features. Camera access is used only for app-related functionality and is not used for unauthorized recording or background monitoring.
Notifications
The app may send notifications related to jewellery updates, gold rates, installment reminders, booking status, payment updates, offers, app updates, and important jeweller alerts. Users can manage notification permissions from their device settings.
WhatsApp and External Links
The app may provide WhatsApp contact or external links to help users communicate with the jeweller. When users open WhatsApp or third-party links, those services may follow their own privacy policies.
Data Sharing
User information may be shared with VASANTA THANGA MALIGAI Jewellers, app administrators, service providers, hosting providers, payment-related service providers, analytics/crash reporting tools, or legal authorities where required. We do not sell user personal data.
Data Security
We use reasonable technical and organizational measures to protect user information. However, no online system can be guaranteed 100% secure. Users should also keep their login details safe.
Account Deletion
Users can request account deletion using the account deletion request page:
https://swarnadmin.socialfeed.cloud/account-deletion/vasanta
Account deletion requests are reviewed by the jeweller/admin. Some records, such as transaction history, payment records, booking records, audit logs, tax records, and dispute-related information, may be retained where required for legal, accounting, fraud-prevention, or dispute-resolution purposes.
Demo App Notice
This app is currently used as a demo app to show jewellery app functionality to clients. Demo data or sample features may be used for presentation purposes. Users should contact the support team for any clarification before using booking, installment, or payment-related features.
Children’s Privacy
This app is intended for general jewellery customers and is not specifically directed toward children. Users should not submit information if they are not legally permitted to use such services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For privacy-related questions, support, or account deletion assistance, contact:
VASANTA THANGA MALIGAI JEWELLERS
Email: vtmooty@gmail.com
Phone: +91 9677916925
Website: